Dock Pro & Sleepme App
Common FAQs about Dock Pro
- RX or Health Insurance Coverage (HSA or FSA covered?)
- Warranty Policy
- Privacy Policy
- How much do you charge for shipping?
- How do I track my Order?
- How do I cancel or return my Dock Pro?
Setup
- Can I use a grounding pad or grounding sheet with your sleep system?
- What is Warm Awake?
- What is a Program?
- What if my Dock Pro Goes Offline?
- Can someone hack my WiFi Unit or Router info if they know the MAC address?
- How do I change the temperature unit; Fahrenheit to Celsius or vice versa on the Dock Pro?
Sleepme App
- "There is already a user which is signed in" message when trying to log into your sleepme account.
- Sleepme Public API Page
- How to Create a Sleep Program
- What are the Minimum Requirements for the Sleepme App?
- Why aren't my temperature changes sticking on my sleepme app?
- I forgot my Sleepme Password, what do I do?
Maintenance
Dock Pro Troubleshooting
- How to Remove Your Dock Pro Lid
- How to Switch Between Celsius and Fahrenheit on a Dock Pro
- How Do Manual Changes Affect My Sleep Program?
- Contact Sleepme Support
- How do I change my WiFi network on my Dock Pro?
- How do I Fix a Display Screen Issue?