OOLER

Common FAQs about OOLER

• OOLER App: Getting Started
• RX or Health Insurance Coverage (HSA or FSA covered?)
• What should I do if my schedule is not working properly? 
• What is an OOLER Refurbished system?
• How is the OOLER different from the Cube?
• Does OOLER work for all mattress types?

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Setup

• How do I set up my OOLER?
• Will my OOLER Control Unit adjust for Daylight Savings Time?
• Can I put the OOLER Control Unit under my bed?
• How do I pair my OOLER Control Unit with my phone?
• Can I change between Celsius and Fahrenheit on my OOLER?

The App

• Can I change the email address associated to my OOLER account?
• My OOLER schedules keep changing and / or my app name is changing
• How many Ooler units can I add in my Ooler App?
• How does the Schedule feature on my app work?
• What does the "Warm Awake" feature on my app do?
• Release Notes

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Maintenance

• What type of water should I use for my Ooler system?
• How does the water in my OOLER Control Unit stay clean? 
• How do I drain the water from my OOLER Control Unit?
• How do I wash my OOLER Hydronic Pad?

OOLER Troubleshooting

• OOLER User Manual
• What should I do when my OOLER Control Unit is no longer connecting to my OOLER app?
• What should I do if my OOLER Hydronic Pad is not cooling?
• How do I upgrade the firmware of my OOLER Control Unit?
• How do I factory reset my OOLER Control Unit?
• What should I do when my OOLER Control Unit displays an error code?

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